Privacy Policy

1. Introduction

Welcome to RENTREDDY. We are committed to protecting your personal information and your right to privacy. This Privacy Policy is published in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the "SPDI Rules"), and is aligned with the principles of the Digital Personal Data Protection Act, 2023.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. This policy describes how we collect, use, store, and process your data.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the platform. This includes:

• Personal Identifiable Information (PII): Name, email address, phone number, and mailing address.
• Sensitive Personal Data or Information (SPDI): We may collect passwords and financial information (such as bank account or credit card details) necessary for processing payments through our payment gateway partner, Razorpay. All such data is handled in accordance with the SPDI Rules.
• Property and Lease Data: Information related to properties, lease agreements, and maintenance requests.
• Identity Documents: KYC documents as may be required by law or for verification purposes between landlords and tenants.

3. Purpose of Collection

We process your personal information for the following purposes:

• To provide and manage your account.
• To facilitate rental payments and financial transactions.
• To send administrative notifications and updates.
• To facilitate communication between landlords, property managers, and tenants.
• To comply with legal and regulatory obligations under Indian law.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Partners like Razorpay for payment processing and Google Cloud for hosting.
• Legal Requirements: Law enforcement agencies or government authorities when required by law, such as under the IT Act or for tax purposes.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

5. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by Indian law (e.g., for tax and accounting records). We implement reasonable security practices and procedures as per Rule 8 of the SPDI Rules to protect your data from unauthorized access or disclosure.

6. Your Rights

Under Indian law, you have the right to:

• Review the information you have provided and ensure it is accurate.
• Request correction or amendment of inaccurate data.
• Withdraw consent for the collection and use of your data (subject to legal and contractual restrictions).
• Request deletion of your data when it is no longer required for the purpose for which it was collected.

7. Updates to This Policy

We may update this privacy policy from time to time to stay compliant with changing Indian laws. The updated version will be effective as soon as it is posted on the website.

8. Contact Us

If you have questions or comments about this policy, you may email us at privacy@rentreddy.com